Istanbul Airport with its distinguished idea of ‘sensible airport’ in addition to its distinctive structure, strong infrastructure, state-of-the-art expertise and the excellent journey expertise it provides, was awarded the “Digital Transformation Award” by Airports Council Worldwide (ACI) as part of the “16th ACI Europe Awards”.
As Turkey’s gateway to the remainder of the world, Istanbul Airport has been chosen because the ‘best airport’ within the Digital Transformation (Finest European Airport Award – for digital transformation) class, as part of “16th ACI Europe Awards” given by Airport Councils Worldwide (ACI), owing to the digitalization of all processes throughout its design stage and integration of expertise in each nook of the airport. The award was introduced to İGA Istanbul Airport on the 16th ACI Europe Awards ceremony, held in Brussels, the capital of Belgium, on Tuesday, November 17, 2020.
Istanbul Airport, chief of digitalization…
As the neatest airport in Turkey, Istanbul Airport distinguishes with the mobility-oriented, progressive technological companies it provides to its passengers, along with the usual airport companies. With the vital digital companies at the moment supplied at Istanbul Airport resembling e-passport, sensible translation service, cell utility, sensible parking, 5G, sensible safety and robots, we produce ‘technological worth’ for Turkey.
“We now have positioned digitalization and expertise on the heart of Istanbul Airport”
Kadri Samsunlu, the Chief Government Officer of İGA Airport Operation, making evaluations regarding the certificates awarded for the administration techniques of Istanbul Airport: “To begin with, I wish to underline that an important demand of our passengers is to expertise digital journey… On this respect, we now have positioned digitalization and expertise on the centre of Istanbul Airport, from the very starting.” Accordingly, by way of making the most of totally different fields of expertise, mixed with the imaginative and prescient of SESAR, at Istanbul Airport we provide our passengers a singular digital journey expertise due to the sensible options that we offer. Growing our velocity in digital integration, our predominant aim is to spice up airport administration to ‘technological administration’ within the close to future. Step one of this course of would be the digital pockets utility, adopted by a industrial platform referred to as Ist-buy, which we are able to name the ‘market’ of the airport. All of our shops inside the airport can have the chance to market their very own merchandise right here. Essentially the most bold technological apply to be applied at Istanbul Airport inside the subsequent 6 months would be the alternative of touring and procuring through biometrics, in different phrases, using facial characteristic knowledge. With this, tickets, passports and digital biometric knowledge of passengers are matched by way of the Istanbul Airport cell utility. Moreover, due to our synthetic intelligence-based sensible chat system mission, we are going to present our passengers with on the spot notifications at our airport and have the chance to supply 24/7 help, in accordance with our “Sensible Airport” idea. We now have been utilizing synthetic intelligence at each level of our enterprise processes from the very first day, aiming for a steady improve in productiveness. We now have additionally activated monitoring mechanisms at our airport with the assistance of an web of issues (IoT) expertise. I wholeheartedly consider that success as an clever, sustainable and people-focused airport is topic to passenger satisfaction. Holding such satisfaction sustainable, then again, requires correct and efficient exploitation of the alternatives the digital world provides us, by taking it, infrequently, past the perimeters of our creativeness. That we now have been awarded the “Digital Transformation Award” by Airport Council Worldwide (ACI) as part of “16th ACI Europe Awards” stands as a concrete proof and an thrilling indication of us following the suitable path in direction of our targets. As İGA, we are going to additional our endeavour in order that Istanbul Airport, the digital infrastructure of which we engineered with the state-of-the-art expertise when it was on the design section, turns into a pioneer and serves as a world instance with its ‘Sensible Airport’ idea.”
“We now have at all times believed within the energy of digital transformation.”
Ersin Inankul, Deputy Common Supervisor of İGA Airport Operations for Digital Providers and Commerce, mentioned: “It’s a nice honour for me and my crew to be deemed as ‘the Finest in Europe’ in such a tough class and among the many different worldwide airports, regardless of being a brand new airport. We really feel very proud and excited to have introduced such a big award to our nation. We now have at all times believed within the energy of digital transformation. By engineering a wise airport, we approached with a method that can quickly synchronize technological developments and pioneer digital transformation. We now have aimed for a steady improve in productiveness by integrating synthetic intelligence at each level of our enterprise processes. We’re capable of perform density analyses by way of synthetic intelligence in check-in areas, restrooms and prayer rooms. With the sensors, we are able to see the diploma of density in all elements of the airport and handle our groups and assets accordingly. Because of our beyond-the-reach technological instrumentation, we now have taken our airport to a technologically top-ranking place. The place after and proudly, we now have earned this award, which stands because the proof that we’re the perfect in Europe in digital transformation.”
