The Civil Aviation Authority (CAA) has introduced the ATOL refund credit score notes scheme will probably be prolonged till the tip of the 12 months.
In July, the ATOL scheme introduced, following affirmation from the division for transport, that refund credit score notes issued for cancelled ATOL protected bookings on account of Covid-19 could be protected.
Initially, this safety utilized to refund credit score notes issued between March 10th and September 30th this 12 months.
Nonetheless, the scheme is in the present day capable of announce that ATOL safety for refund credit score notes has been prolonged to cowl any issued between the beginning of October and December 31st.
Customers are entitled to a money refund if a refund credit score notice will not be appropriate for them and have the suitable to trade their refund credit score notice for money at any level.
Nonetheless, because the ATOL safety for his or her refund credit score notice will expire on the September 30th subsequent 12 months they need to redeem or trade for a refund earlier than this date.
Paul Smith, client director on the UK CAA, stated: “Whereas shoppers who’ve had their holidays cancelled are entitled to a full money refund, some could select to just accept a refund credit score notice.
“In gentle of the continued influence of the coronavirus pandemic on journey, the choice to increase ATOL safety for refund credit score notes will strengthen client confidence and permit for ATOL holders to proceed to supply them in good religion to their clients.”
He added: “Journey companies ought to make sure that if they provide their clients vouchers or refund credit score notes after December 31st they embrace within the provide clear info as to what safety, if any, applies.”
Extra Data
Additional particulars of any situations may be discovered on the CAA website.
