CAA extends ATOL credit score notice safety to March | Information

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The CAA has confirmed it’ll lengthen ATOL safety for brand new refund credit score notes as much as the top of March.

Which means that customers whose package deal vacation bookings are cancelled will be capable of safely settle for a refund credit score notice – the place it’s appropriate for them.

Shoppers stay entitled to a money refund ought to they not want to settle for a refund credit score notice.

Safety for brand new refund credit score notes issued had beforehand been prolonged to December after which to the January in recognition of disruption to the journey business.

Paul Smith, client director on the UK Civil Aviation Authority, stated: “We recognise that modifications to authorities restrictions on journey have an unprecedented impact on ATOL holders and on customers with ATOL protected bookings.

“In gentle of those circumstances, we’ve prolonged ATOL safety for refund credit score notes.

“This can permit for journey corporations to supply their clients refund credit score notes in good religion and imply that buyers won’t be at monetary threat in the event that they select to just accept a refund credit score notice quite than a money refund.”

Credit score notes have to be issued for a cancelled ATOL protected reserving, the reserving should have been cancelled by the tour operator because of the coronavirus pandemic and the refund credit score notice should be capable of be exchanged for money at a later date.



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