LATAM Airways has been honoured with the titles of South America’s Leading Airline and South America’s Leading Airline Brand on the World Travel Awards.
Right here Breaking Journey Information speaks to Paulo Miranda, vice chairman, clients, on the airline, to learn how it feels to have been recognised by voters from across the globe.
Breaking Journey Information: Having claimed a prime title on the World Journey Awards, how does it really feel to have gained?
Paulo Miranda: We work day by day to enhance the journey expertise of our passengers and this recognition exhibits us that we’re heading in the right direction.
Awards like World Journey Awards encourage us and problem us to proceed listening to our passengers so as to present them with a service that meets their expectations.
We respect the dedication of our workers, particularly in these tough instances, in addition to the direct choice and appreciation of our passengers who’ve chosen LATAM to hold their goals to their vacation spot.
BTN: How will the trophy enable you to advertise LATAM Airways as we transfer into 2022?
PM: In instances like these, onboard security turns into much more related and significant.
Our efforts will proceed to be targeted on offering higher ensures of a visit underneath the best biosecurity requirements, making every flight an expertise that prioritizes the protection and well being of our passengers and workers.
BTN: What’s it that caught the attention of voters; what do you suppose it’s that separates LATAM Airways from its rivals in Latin America?
PM: Now we have been connecting South America with the world for greater than 90 years, and that historical past is a part of LATAM’s essence.
Now we have charted a path that can lead us to develop into a more in-depth, extra various, dedicated and sustainable group.
On this final level we’ve developed a sustainability technique based mostly on three pillars – local weather change, round economic system and shared worth – by way of which we dedicated to contribute to the safety of ecosystems and communities within the area over the following 30 years and this has not remained simply phrases, we lately launched the primary conservation challenge to advance carbon neutrality.
We imagine that we can not challenge a future LATAM that doesn’t go hand in hand with the event of the ecosystems and communities the place we function, and these recognitions present us that we’re consistent with the pursuits of our passengers and that makes us tremendously proud.
Extra Info
Discover out extra about LATAM Airways on the official website.
