CAA urges travellers to money in £130m in refund credit score notes | Information

CAA urges travellers to cash in £130m in refund credit notes

The Civil Aviation Authority (CAA) is advising holidaymakers issued with refund credit score notes in the course of the Covid-19 pandemic to redeem their credit score as worldwide journey continues to open up.

Unspent ATOL protected refund credit score notes presently whole over £130 million, the physique mentioned.

In July final yr, the ATOL scheme introduced that buyers who accepted refund credit score notes for cancelled ATOL protected holidays would proceed to be lined.

This safety utilized to refund credit score notes issued from March 10th final yr.

From midnight on December 19th, ATOL holders will now not be capable to concern ATOL protected refund credit score notes for holidays cancelled because of the Covid-19 pandemic.

Travellers who’ve accepted ATOL protected refund credit score notes are unaffected by this variation however are reminded to redeem their refund credit score notes earlier than September 30th subsequent yr.

Customers are additionally reminded that together with redeeming a sound refund credit score notes for a brand new reserving, they will request a money refund at any level.

Michael Budge, head of ATOL on the CAA, mentioned: “With over £130 million of ATOL refund credit score notes but to be redeemed, and worldwide journey opening up once more, we need to remind shoppers to redeem any unused credit to ensure they don’t lose out.

“Refund credit score notes have been a improbable device to reassure shoppers and help the business.

“The choice to finish the scheme displays the altering of worldwide journey restrictions with considerably elevated demand from shoppers over latest months because of the opening up of extra locations.”



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